Terms of Use
Welcome to the “Trellidor” website operating at https://trelidor.netrise.co.il/ (from now on: “the website”), which is owned and managed by the company Trellidor, B.N 511575607, 25 Altalf St., Yehud, Tel.: 1700-505-200 (from now on: “the company” or “the website management”).
The site allows its users to view and purchase various aluminum and steel products, including bars, fences, gates, pergolas, and the like. If you have questions regarding the website’s use, contact the website representatives at social@trellidor.co.il, phone at 1700-505-200, or by mail at Altalf 25, Yehud.
By approving the regulations, you declare and undertake that:
(1) you are at least 18 years old;
(2) you have the legal capacity to enter into contracts and perform legal actions;
(3) You have the right, authority, and ability to accept and comply with the terms of these regulations.
(4) As long as you are a business, a licensed dealer, or an exempt dealer, you have all the permits, licenses, and insurances required by any law.
The headings in these terms of use will be used for convenience only.
The terms are worded in the masculine language for convenience only and refer to both genders equally.
1. Definitions
1.1. The user – surfs the site. 1. 1.2. The website – https://trelidor.netrise.co.il/
1.3. Site management – the company and/or someone on its behalf.
1.4. Information and/or content – information of any kind, any verbal, visual, audio, audio-visual, musical content, or any combination thereof, as well as their design, processing, editing, distribution, and way of presentation, any image, photograph, Illustration, animation, diagram, figure, simulation, sample, video, sound file and music file, any software, file, computer code, application, format, protocol, database, interface and any character, mark, a symbol and an icon.
2. General
2.1. The site’s purpose is to present the variety of the company’s products and allow users to make orders and purchases of these products.
2.2. The website management reserves the right to change the terms and conditions at any time. These changes will be in effect immediately after they are published.
2.3. The website management reserves the right to change from time to time the structure/appearance/design of the website, the scope and availability of the services and contents therein, and will be entitled to charge a fee and/or stop charging a fee for these contents and services, all according to its decision and discretion.
2.4. It will be clarified that the images shown on the website are for Illustration only.
3. The use of the website
3.1. You may use the site and its contents only by the rules detailed in these regulations. You may only use the site according to these regulations if you have received express consent from the site management in advance and writing, and it is subject to the terms of the consent if consent is given.
3.2. To avoid doubt, do not record, copy, reproduce, create a derivative work and/or perform any action that requires the owner’s consent. The site management has copyright and moral rights in all works.
3.3. It will be clarified that the site’s management may subtract or add to the details required for identification, and this is at its sole discretion and subject to the relevant laws and regulations that will be published from time to time.
4. Canceling a transaction
4.1. As long as you are a “consumer” as defined in the Consumer Protection Law, 5711-1981 (from now on: “the Law”), and the website offers paid transactions, it will be possible to cancel them as stated in Section 14C of the Law, the main points of which are below:
“(c) In a distance sales transaction, the consumer may cancel the transaction in writing –
(1) In the property – from the date of the transaction until fourteen days from the date of receipt of the property or from the date of receipt of the document containing the details mentioned in subsection (b), whichever is later;
(2) In the service – within fourteen days from the date of making the transaction or from the date of receipt of the document containing the details mentioned in subsection (b), whichever is the later, as detailed below: in an ongoing transaction – whether or not the provision of the service was initiated, and in a transaction that is not ongoing – provided Such cancellation shall be made at least two days, which are not days of rest, before the time when the service is to be provided.
The provisions of subsection (c) shall not apply to a distance sales transaction of –
(1) loss of goods;
(2) accommodation, travel, vacation, or recreation services if the date of cancellation of the transaction falls within seven days that are not days of rest, before the date when the service is to be provided;
(3) information as defined in the Computer Law, 555-1995;
(4) goods produced especially for the consumer following the transaction;
(5) goods that can be recorded, reproduced or duplicated, whose original packaging has been opened by the consumer.”
4.2. To the extent that you are a “consumer” who is a person with a disability, a senior citizen, or a new immigrant, the terms of section 14c1(c) of the Law will also apply to the payment above transactions:
“In a distance sales transaction concluded with a consumer who is a person with a disability, a senior citizen, or a new immigrant, the consumer may cancel the transaction within four months from the date of making the transaction, from the date of receipt of the property or from the date of receipt of the document containing the details mentioned in section 14c(b), as the case may be, According to the latter, provided that entering into the transaction included a conversation between the dealer and the consumer, including a conversation through electronic communication.”
4.3. Article 14e of the Law will also apply to the transaction as follows:
“(a) A consumer canceled a contract according to sections 14a(c), 14c(c) or 14c1(c) due to a defect in the property that is the subject of the contract or transaction,
Due to a discrepancy between the property or the service and the details provided to him according to sections 14a(a) and (b) or 14c(a) and (b), due to the non-delivery of the property or service at the time stipulated in the contract or due to any violation otherwise of the contract by the dealer –
(1) The dealer shall return to the consumer within 14 days from the date of receipt of the notice of cancellation that part of the transaction price paid by the consumer, shall cancel the consumer’s charge for the transaction, and shall provide him with a copy of
the notice of cancellation of the said charge and shall not collect any cancellation fees from the consumer;
(2) If the consumer has received the property that is the subject of the transaction or contract, it shall be made available to the dealer at the place where the property was delivered to him, and he shall notify the dealer thereof. The same applies to any property received by the consumer following the conclusion of the transaction or contract.
(b) A consumer canceled a contract according to sections 14a(c), 14c(c), or 14c1(c), other than for the reasons listed in subsection
(a) –
(1) The dealer shall return to the consumer, within 14 days from the date of receipt of the notice of cancellation, that part of the transaction price paid by the consumer, shall cancel the consumer’s charge due to the transaction, and shall provide him with a copy of the charge above cancellation notice and shall not collect any amount from the consumer, except a cancellation fee at the rate not to exceed 5% of the price of the property subject to the contract or transaction, or 100 new shekels, whichever is lower;
(2) If the consumer has received the property that is the subject of the transaction or contract, it will be returned to the dealer at the place of his transaction, and the same applies to any property received by the consumer following the conclusion of the transaction or contract.
(b1) Without deviating from the provisions of subsections (a) and (b), an ongoing transaction as stated in section 14c(c) or 14c1(c), which was applied to the provision of the service, according to which the consumer will pay the relative consideration for the service provided to him, is canceled.
(b2) The person who installs goods in the consumer’s home to provide a service according to the transaction will be entitled to charge the consumer a payment due to the installation expenses not exceeding NIS 100. With the approval of the Knesset’s Economic Committee, the Minister may determine types of transactions for which the dealer may charge other amounts due to the installation expenses and the amounts to be charged.
(c) The provisions of subsections (a) and (b) do not detract from the right of a dealer to claim his damages because the value of the property decreased as a result of a significant deterioration in its condition.
(d) In this section, “cancellation fees” include expenses or obligations due to shipping, packaging, or any other expenses or obligations that the trader claims were incurred by him or that he undertook due to entering into a transaction or contract or due to its cancellation.
4.4. The above is given to avoid doubt and does not constitute legal advice.
4.5. The above right of cancellation is valid for the consumer as defined in the Consumer Protection Law.
4.6. The method of cancellation for the consumer: the customer will be notified of the cancellation of a transaction within the cancellation period in a message that will include his full name and his I.D. number, which will be delivered to the website management via email to the address: ____social@trellidor__________ and/or via registered mail to the address: _25 Altalf St., Yehud_____ for ___Trellidor folding bars ltd, B.N 511575607_________, and/or via the telephone: __1700-505-200_________ and/or via any other channel that will be determined by the Consumer Protection Law and/or its regulations (from now on the “cancellation notice”).
4.7. The date of receipt of the cancellation notice by the website management will be considered the determining date regarding the date of the cancellation notice (from now on, the “determining date”). Any message you send after 4:00 p.m. will be
considered as having been received by the site management the day after the delivery date.
4.8. It is clarified for the second time that the right of cancellation will not apply to goods produced specifically for the consumer following the transaction, and everything is as stated in the Consumer Protection Law. Accordingly, products that fall within the scope of the section may be considered as those that cannot be canceled after they have been delivered to the consumer. Welding, assembly, installation, design, cutting, etc., make the product so that it cannot be sold as new to another, therefore denying the right of cancellation.
4.9. As long as you are not a “consumer” as defined by the Law, the transaction can be canceled with advance notice in one of the ways listed in section 4.6 above, and this is before the goods or service has left our warehouse.
5. Warranty
5.1. The site as a whole, including all the information that appears on it, is submitted and submitted to you as is (“AS-IS”).
5.2. The site’s management will not be held responsible for the site’s contents and/or for their adaptation to the user’s needs and/or for any damage caused to the user and/or to a third party due to the use of the site.
5.3. The website management invests efforts to ensure that all website content is high quality, up-to-date, and reliable. However, in light of the complexity of the contents, there may be errors and/or inaccuracies in the contents included on the site, and the site management and/or anyone on its behalf will not bear any responsibility in connection with mistakes or errors in the contents and/or presentations presented on the site. Any decision you make about the content published on the site is your sole responsibility.
5.4. The website user, whether in return or not, declares that he is solely and entirely responsible for any use he makes or will make of it. The management of the site and those on its behalf will not be responsible for any damage, direct or indirect, caused or will be caused to the user or any other third party as a result of the use above.
5.5. Welding, forging, and installation are life-threatening operations for you and third parties. Therefore, they must be performed by qualified professionals with a license and appropriate insurance. You must verify this personally!
5.6. In any case, the site’s liability will not exceed the amount of consideration paid by the user.
6. Intellectual property
6.1. All rights and/or intellectual property published on the site are owned by the site management and protected by all laws, including accounts, titles, computer code, subject matter, objects, characters, names, stories, dialogues, key sentences, locations, ideas, artistic representations, Animations, sounds, musical compositions, image and sound effects, operating methods, customer lists, market segmentation, user lists, graphics, information provided by users and the like.
6.2. Any copying, photographing, translation, storage in a database, transmission, or reception in any other way, by any electronic, optical, mechanical, or any other means, commercial use is not authorized, in whole or in part, and/or the creation of a derivative work from the contents is strictly prohibited, and constitutes, among others, criminal offense, civil and contractual tort.
6.3. The name of the site, its domain name (Domain), its trademarks, and the name of the site management and its trademarks are the exclusive property of the site management only. They may not be used without the express written consent of the website management in advance.
7. Limited use license
7.1. Subject to the fact that you comply with the terms of this agreement, you are now granted a license to use the website and/or the website services, including permission to browse it. Any use not by the limited license will be considered a violation of these regulations.
7.2. The user undertakes to maintain the copyrights and/or intellectual property and/or other rights, according to any law, of the site and/or of third parties and to avoid harming and/or changing and/or disrupting the contents of the site or harming the rights of any third party.
7.3. It is forbidden to perform a robotic scan of the website or impose an unreasonable load on its servers. Browsing the website using artificial intelligence or activating an automatic system that will browse the website without written permission from the website management will be considered hacking the website’s servers, and the website management reserves the right to exhaust the Law on the criminal and civil level with those responsible.
7.4. It is forbidden to send spam through the site.
8. External links and trademarks of other companies
8.1. The site may contain electronic links (hyperlinks) to other sources of information or resources found on other sites throughout the Internet.
8.2. The site management only guarantees that all the links found on the site will be correct and will lead to active websites. The presence of a certain link on the website does not indicate that the content of the linked website is reliable, complete, or up-to-date, and the website management will not bear any responsibility in connection with it.
8.3. The website management is not responsible for the content, data, or visual elements to which the links lead or for any result that may result from their use or reliance on them.
8.4. The site may contain trademarks and logos of other companies as a descriptive need. Unless explicitly stated otherwise, it should not be assumed that there is a relationship or affiliation with other companies.
8.5. It should be emphasized that the website management does not control or supervise the content that appears on the websites to which it refers, and referring to them does not indicate consent on behalf of the website management to their content, reliability, or legality.
8.6. The site’s management has absolute discretion to remove links that were included in the past or to refrain from adding new links.
9. Referring the site or the company to other service providers
9.1. We may refer you to service providers with whom employees have answered or we know.
9.2. Any engagement with an installer, supplier, carrier, engineer, welder, blacksmith and/or other service person will be done directly in front of you, as we are not a party to the difficulty and are not responsible for the nature and quality of the service and the date of its receipt.
10. Advertisements
10.1. The site may allow advertisers to upload, publish, save, and display information. However, the site management cannot and does not actively monitor uploaded content.
10.2. The responsibility for the content of the ads that will be published on the site, including the details of the information and the rights, will apply only to the advertisers. In addition, the user is responsible for the content of the ads and the results that will occur due to relying on the ads on the site. The website management will not be a party to the transaction between the user and the advertisers and will not be responsible for the services and goods purchased and/or offered by the advertisers.
10.3. The website management is not responsible for the content and reliability of the publications. The commercial information published does not constitute any encouragement or recommendation to purchase the services or products on behalf of the advertisers.
11. International use of the website
11.1. In light of the global nature of the Internet, the user agrees that any action taken against the site is done according to the laws of the State of Israel only.
12. Miscellaneous
12.1. These terms of use, together with the site’s privacy policy, exhaust the set of instructions that will apply to the use of the site. Any action and/or behavior of the site’s management will not be considered a waiver of its rights and/or consent to any violation or non-existence of the site’s terms of use.
12.2. If a qualified court determines that a provision of these conditions is illegal or unenforceable, this will not affect or detract from the validity of the other provisions and conditions, which will remain in force, and this will not constitute any waiver and/or violation of other provisions in the regulations.
12.3. The website management reserves the right to report to law enforcement authorities any activity that raises suspicions of a violation of laws, laws, or regulations in order to protect the website and/or you and the other users and/or third parties and/or to ensure the integrity and operation of the website.
13. Jurisdiction and Applicable Law
13.1. These regulations and their terms will be applied and interpreted by the laws of the State of Israel only. Any dispute, dispute or claim related to these regulations will be subject to the exclusive jurisdiction of the competent courts in the Tel Aviv district only.
14. Contact
14.1. If you have any questions or comments, you are welcome to contact us at the email address _social@trellidor.co.il_______________ or by telephone at the number __1700-505-200__________ or by registered mail at the address: _25 Altalf St., Yehud___________________ or by using the online forms on the website. Please get in touch with us, and we will handle your request immediately.
14.2. Website management must comply with the Law and respect the rights of website users and third parties. If you believe that content that offends you or a third party has been published on the site, please get in touch with us as soon as possible.